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PRIVACY POLICY

5.1 PRIVACY POLICY

Last Updated: June 12, 2026

This Privacy Policy applies to all services provided by Evelyn and Sophia reachable at info@evelynandsophia.com and located at Javalaan 65, Zoetermeer, Netherlands. We respect the privacy of our customers and handle the personal information you provide to us confidentially and in accordance with applicable U.S. privacy laws.

  1. Information We Collect

We collect personal information that you provide when placing an order, creating an account, or contacting our customer service team, including:

  • Full name

  • Shipping and billing address information

  • Email address

  • Phone number

  • Payment information (processed through our payment providers and not stored on our servers)

  • IP address and device/browser information

  • Order and transaction history

  • Information about your activities and behavior on our website (through cookies and similar technologies)

  1. Purposes of Processing

We use your information for the following purposes:

  • Processing, shipping, and invoicing your orders

  • Providing customer service and support

  • Sending order updates, tracking information, and relevant communications

  • Improving our services, website, and product offerings

  • Preventing and detecting fraud and abuse

  • Sending marketing communications, only where permitted by law or where you have provided consent

  1. Legal Basis for Processing

We process personal information as necessary to fulfill our contractual obligations related to your order, comply with legal obligations, protect our legitimate business interests, prevent fraud, improve our services, and, where applicable, based on your consent.

  1. Sharing Information with Third Parties

We share your information only when necessary to provide our services, including with:

  • Our payment providers, including Visa, Mastercard, Shopify, Google Pay, and Apple Pay

  • Our shipping and delivery partners, including UPS, FedEx, and DHL

  • Our suppliers for the processing and fulfillment of your orders

  • Providers of analytics and marketing services, where applicable and subject to your cookie preferences

Where required, we maintain appropriate agreements with these service providers. We do not sell your personal information to third parties.

Because some orders may be shipped directly from suppliers located outside the United States, including suppliers located in China, your information may be transferred internationally as necessary to fulfill your order. We take reasonable measures to safeguard your personal information during such transfers.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. Cookies

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and support marketing activities. Please refer to our separate Cookie Policy for more information. You may adjust your preferences through our cookie banner or browser settings at any time.

  1. Security

We implement appropriate technical and organizational measures to protect your information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. All payments are processed through secure SSL-encrypted connections.

  1. Your Rights

Subject to applicable U.S. laws, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to object to certain processing activities or withdraw consent where applicable.

To exercise any of these rights, please contact us at info@haileyharper.com.

  1. Contact

EVELYN AND SOPHIA
Javalaan 65
Zoetermeer
Netherlands

Email: info@evelynandsophia.com

  1. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.